With SupportSmith On-Demand Remote Support, no pre-installed software is required on customer's PC. When your customer needs your help, you provide them with a web-link where a small support module can be run from.

With the help of the On-Demand Agent Creator you can build up a fully customized On-Demand Agent module, including your own company's logo.

On-Demand Agent Creator	Customized On-Demand Support Agent

 
A customized On-Demand Agent can also be called from a corporate application or be configured to share only one application instead of showing the entire desktop. If you need more information about this and other features contact us!