Security and privacy are essential when accessing remote desktops through the Internet. SupportSmith IT Support provides a reliable, state-of-the-art security that keeps your information safe.

SSH/2 protocol
SupportSmith IT Support uses SSH/2 standard protocol.

AES 128-bit encryption
Advanced Encryption Standard (AES) with 128-bit strength.

Full On Site Deployment
All traffic goes through your own secure infrastructure. No need to relay your communications over third party servers.  

Active Directory-based Server Access
Administrate permissions for an specific User or Group to control their actions. Specify permissions and responses; grant access, deny access or ask the user for their approval.

Remote Tool Access Rules
SupportSmith IT Support allows you to specify whether the remote user must be prompted before an invasive action, thus protecting their privacy.

No open ports required
Most of Remote Control tools need specific TCP Port open on remote user PC, making them vulnerable to hackers and other treats. SupportSmith IT Support is a secure solution for your remote access and support needs.