Security

Security and privacy are essential when accessing remote desktops through the internet. SupportSmith provides a reliable, state-of-the art security that keeps your information safe.

SSH/2 protocol
SupportSmith uses SSH/2 standard protocol.

AES 128-bit encryption
Advanced Encryption Standard (AES) with 128-bit strength.

Full On Site Deployment
You and your customer's data don't need to go through third-party servers.  

NT Account-based Server Access
SupportSmith can use NT accounts to restrict the client access.

User/Groups-based permissions
SupportSmith allows you to turn SupportSmith Client features on and off, based on NT users and groups.

Private/public key pairs
SupportSmiths lets you use private/public key pairs, restricting access only to SupportSmith clients with the proper key installed.

No listening port
VNC and Remote Desktops need to listen to a specific TCP Port, thus making them vulnerable to hackers and other treats. SupportSmith doesn't.